Shipping policy
Creepy Goth – KYONEX LLC
At Creepy Goth, we aim to deliver your gothic fashion and accessories safely and efficiently.
Shipping Methods & Delivery Time
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We offer free worldwide shipping on all orders.
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Estimated delivery time is 8 To 20 Days, depending on your location.
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Delivery times may vary due to customs, postal services, or unforeseen delays.
Order Processing
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Orders are typically processed within 1–3 business days after payment is confirmed.
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Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Restrictions
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We ship to most countries worldwide; however, some locations may not be supported due to local restrictions.
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Please ensure your shipping address is accurate; Creepy Goth / KYONEX LLC is not responsible for delays or lost packages due to incorrect addresses.
Tracking Your Order
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A tracking number will be provided once your order ships.
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You can track your package using the carrier’s website.
Damaged or Lost Packages
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If your package arrives damaged, contact us within 48 hours with photos for a replacement or refund.
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If your package is lost, contact us to assist in filing a claim with the shipping carrier.
Secure Payments
All payments are processed through secure and encrypted payment systems to protect your personal and financial information.
Contact Information
Address: 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA
Phone: +1 307 310 5900
Email: contact@creepygoth.com