Shipping policy

Creepy Goth – KYONEX LLC

At Creepy Goth, we aim to deliver your gothic fashion and accessories safely and efficiently.

Shipping Methods & Delivery Time

  • We offer free worldwide shipping on all orders.

  • Estimated delivery time is 8 To 20 Days, depending on your location.

  • Delivery times may vary due to customs, postal services, or unforeseen delays.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

  • We ship to most countries worldwide; however, some locations may not be supported due to local restrictions.

  • Please ensure your shipping address is accurate; Creepy Goth / KYONEX LLC is not responsible for delays or lost packages due to incorrect addresses.

Tracking Your Order

  • A tracking number will be provided once your order ships.

  • You can track your package using the carrier’s website.

Damaged or Lost Packages

  • If your package arrives damaged, contact us within 48 hours with photos for a replacement or refund.

  • If your package is lost, contact us to assist in filing a claim with the shipping carrier.

Secure Payments

All payments are processed through secure and encrypted payment systems to protect your personal and financial information.

Contact Information

Address: 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA
Phone: +1 307 310 5900
Email: contact@creepygoth.com